Privacy Policy

Who is responsible

Connect Pro Group, Rr. Gjin Gazuli, pn, 30000 Pejë, Kosovo, is responsible for the processing described on this website. Privacy questions can be sent to arber.gashi@connectpro-group.com.

Information you choose to send

The contact form prepares an email in your own email application. The website does not submit the form to a database or store the message in a website account. Your email provider and ours process the message so we can answer your inquiry.

• Name and email address
• Services you select
• The project details you include in your message

Technical information

Our hosting provider may process standard server logs such as IP address, requested URL, browser information, date, and time to deliver the website, maintain security, and diagnose technical problems.

Videos are delivered through a content delivery network. Loading media can transmit standard connection information to that provider.

Cookies and local preferences

We do not currently use advertising cookies or analytics trackers. The selected language is stored locally in your browser so the website can remember your preference. You can remove this preference through your browser storage settings.

Purpose and legal basis

• Responding to requests and preparing potential business relationships
• Operating, securing, and improving the website
• Meeting legal obligations and protecting legitimate business interests

Retention and sharing

We keep inquiry correspondence only as long as needed for the request, a resulting business relationship, security, or legal obligations. We do not sell personal information. Data is shared only with service providers needed for hosting, email delivery, and website operation, or where legally required.

Your privacy rights

Depending on the law that applies to you, you may request access, correction, deletion, restriction, portability, or object to processing. You may also withdraw consent where consent is the legal basis. Send requests to arber.gashi@connectpro-group.com. You may lodge a complaint with the competent data protection authority.

External links and updates

Our website links to external websites and social platforms whose privacy practices are controlled by their operators. We may update this policy when the website, providers, or legal requirements change. The current version is always published on this page.